Dear valued customers,

At PlushyPals, we want to assure you that our team is working tirelessly to make sure that all of your orders are processed and shipped out as quickly and efficiently as possible.

Please bear in mind that there is a processing time of 1-3 days on all orders before they are shipped out. Once your order is shipped, it will take approximately 10-12 days for your order to arrive at your doorstep. Please note that this estimated delivery time is dependent on the destination country and any customs processing times.

Once your order has been shipped, we will provide you with a tracking number via email. You can use this tracking number to track your package and stay up-to date on its delivery status. 

We understand that timely delivery is critically important to our customers, and we want to assure you that we are doing everything we can to make sure your order arrives as soon as possible. We work with trusted and reliable shipping partners to ensure that your order is delivered in a safe and secure manner.

Thank you for choosing our store. If you have any questions or concerns regarding your order or the shipping process, feel free to reach out to our friendly customer service team.

Best regards, PlushyPals